How to contact Illuminate

What kind of support can I receive?

We currently provide support via email and in-app messaging.

Contact us any time directly within the Illuminate app or email us at hello@illuminate.earth. When emailing, be sure to email us from the email associated with your Illuminate account. We need this to verify your identity and locate your account information.
On the app (available on iOS and Android) you can send us a message by clicking the Profile tab in the bottom right corner of the app, then Support, then Contact Us.
Please note that all Illuminate communications will come from an address from @illuminate.earth. If you have any questions about legitimacy, please do not hesitate to reach out to our team.

When is the Illuminate team staffed?

Our Member Experience Team is staffed Monday through Friday from 9am to 6pm EST. They are off on non-market trading days, which includes most major federal holidays.

Form ADV Part 2A

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Privacy Policy

Terms of Use

Illuminate Advisers, LLC ("Illuminate") is an investment adviser registered with the Securities and Exchange Commission ("SEC"). By using this website, you accept our Terms of Use and Privacy Policy. Illuminate's investment advisory services are available only to residents of the United States in jurisdictions where Illuminate is registered.

Nothing on this website should be considered an offer, solicitation of an offer, or advice to buy or sell securities. Past performance is no guarantee of future results. Any historical returns, expected returns (or probability projections) may not reflect future performance. Account holdings are for illustrative purposes only and are not investment recommendations.

Illuminate is an SEC-registered investment adviser. This does not imply any level of skill of training. Investing in securities always involves the risk of loss. Past performance does not guarantee future results, and opinions presented herein should not be viewed as an indicator of future performance.

These are not, nor intended to be, a testimonial or endorsement of Illuminate's services.

Chart performance data from S&P Global Dow Jones Indices. All energy companies in the S&P 500 are fossil fuel companies and were excluded from the comparison.