What level of support can I expect?

Illuminate provides support via email and in-app messaging on weekdays from 9 AM to 5 PM Eastern time, with a commitment to respond within 24 business hours.

What we can help with

Questions about individual transactions in your account
Questions about transferring funds into or out of your Illuminate account
Questions about finding resources on our site
General questions about your portfolio and how the platform works

We also maintain comprehensive FAQs covering all aspects of our service right here in this help center.

How to reach us

Send us a message on the app or email hello@illuminate.earth.

Form ADV Part 2A

How can we help?

Illuminate Advisers, LLC ("Illuminate") is an investment adviser registered with the Securities and Exchange Commission ("SEC"). By using this website, you accept our Terms of Use and Privacy Policy. Illuminate's investment advisory services are available only to residents of the United States in jurisdictions where Illuminate is registered.

Nothing on this website should be considered an offer, solicitation of an offer, or advice to buy or sell securities. Past performance is no guarantee of future results. Any historical returns, expected returns (or probability projections) may not reflect future performance. Account holdings are for illustrative purposes only and are not investment recommendations.

Illuminate is an SEC-registered investment adviser. This does not imply any level of skill of training. Investing in securities always involves the risk of loss. Past performance does not guarantee future results, and opinions presented herein should not be viewed as an indicator of future performance.

These are not, nor intended to be, a testimonial or endorsement of Illuminate's services.

Chart performance data from S&P Global Dow Jones Indices. All energy companies in the S&P 500 are fossil fuel companies and were excluded from the comparison.